 In case of vehicle theft or an accident, the customer must inform the Traffic Police and be provided with an official written statement and inform the Company as soon as possible; |
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Presence of official statement discharges the customer from a financial responsibility, excepting the cases of illegal use of the vehicle (driving under influence of alcohol or drugs, with high or inappropriate speed, non-compliance with the road conditions, pulling a vehicle and etc.); |
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In case of accident due to customer's fault the Company is not obliged to exchange the vehicle. This is possible only if there is an available vehicle and upon additional agreement with the Company; |
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In case of accident due to customer's fault the latter is responsible with the full amount of the deposit; |
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Damages and breakdowns caused by a driver, who has not been recognized by the Company are payable in full by the renter inscribed in the rental contract; |
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In case of technical problem of the car, which does not allow the vehicle to continue the contract, the Company is bound to deliver within 24 hours another car within Bulgaria, at its expenses; |
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In case of loss, destruction or theft of the vehicle papers, license plates or keys, the customer is to pay a penalty at the amount of 50 Euro for any of the above listed items; |
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Small repairs, made by the customer and with Company's knowledge, during the contract period, will be cashed down by the Company; |
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Small repairs, made by the customer and without Company's knowledge, during the contract period, will not be cashed down by the Company;
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